Blog Archive
Are we pulling the right levers on digital transformation?
How to prioritize the right thing when trying to fix a complex system like government digital service delivery.
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Breaking Down the Rules for Better Government Technology
Why government technology initiatives require civil servants to have more discretion, not less.
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Just Enough Software
How to calibrate technology project expectations with reality.
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Computers & Competence in Canadian Government
A work in progress exploration of how our government came to struggle with technology.
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Becoming a better teacher by lying
How telling white lies can make you a better teacher.
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How Aaron Swartz Envisioned Cambridge Analytica in 2012
Reflection on techno-optimism in the Trump era.
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How I Quickly Catch Accessibility Mistakes
Here’s a quick way to catch your biggest accessibility problems sooner.
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SEO is Solved. Long Live User Experience.
Why you should stop worrying and focus on user experience.
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